Who is responsible for your information
House of Kelly Limited operates MiraContact and is responsible for the personal information submitted through this website.
House of Kelly Limited is registered in England and Wales under company number 08455715. Its registered office is C/O Hunter Simmons Ltd, 3a London Road, Purbrook, Waterlooville, England, PO7 5LQ.
Who this policy applies to
This policy applies to visitors to the MiraContact website and anyone who submits an enquiry or otherwise contacts us about MiraContact.
Information we collect
When you use the enquiry form, we may collect:
- your name and work email address;
- your company and telephone number, if you choose to provide them;
- the enquiry topic and message you submit; and
- the date, time, delivery status and reference associated with your enquiry.
Our hosting, security and analytics systems may also process limited technical and usage information, such as your IP address, browser and device details, referring page, pages viewed, form activity, request information and security logs.
How we use your information
We use personal information to receive and respond to enquiries, discuss whether MiraContact may be suitable for your business, provide relevant follow-up, maintain business records, prevent misuse and keep the website secure.
We do not sell personal information or use website enquiry details for unrelated marketing.
Our lawful bases
We normally process enquiry information because it is necessary for our legitimate interests in responding to people interested in MiraContact and operating our business. Where an enquiry concerns steps toward a contract, processing may also be necessary to take those steps at your request. We may retain or disclose information where necessary to meet a legal obligation.
Contact form submissions and email delivery
When you submit the contact form, the details are stored securely and sent by email to the appropriate business mailbox using Mailgun. Mailgun therefore processes the submitted details only as our email delivery provider and in accordance with its contractual and privacy commitments.
The form uses technical safeguards including rate limiting, a hidden bot-detection field and a minimum completion time to reduce automated or abusive submissions.
Analytics, cookies and local storage
MiraContact may use Google Analytics, where you have given consent, to understand how people find and use the website. This may include information about your device, approximate location, referring page, pages viewed and interactions with the site. Google Analytics uses cookies and related technologies, and optional analytics will not be enabled unless you accept it.
The website also uses storage that is necessary for core features such as form security and session handling. Your light or dark theme preference is saved in your browser’s local storage.
Who we share information with
We may share information with service providers that support website hosting, security, database operations, analytics, spam protection and business email. These include Mailgun for email delivery and Google for consented analytics. We may also disclose information to professional advisers, regulators or public authorities where reasonably necessary or legally required.
We require service providers acting on our behalf to handle information appropriately and only for the relevant service.
International transfers
Some service providers may process information outside the United Kingdom. Where this happens, we use providers and arrangements designed to provide an appropriate level of protection under applicable data-protection law.
How long we keep information
Website enquiries are ordinarily retained for 365 days. We may keep relevant information for longer where an active business conversation continues or where it is reasonably necessary for contractual, administrative, security or legal purposes.
Your rights
Depending on the circumstances, you may have the right to ask for access to your personal information, correction of inaccurate information, deletion, restriction or objection to processing, and a portable copy of information you provided. Where processing relies on consent, you may withdraw that consent at any time.
You also have the right to complain to the Information Commissioner’s Office.
Contact us about privacy
For privacy questions or requests, email jon@hofk.co.uk or use the MiraContact enquiry form.
Changes to this policy
We may update this policy to reflect changes to MiraContact, our service providers or applicable requirements. The latest version published here is the current version.